Unfortunately we do not offer refunds or returns at plug cases, as all our items are handmade to your request. If items arrived damaged please take pictures and email us within 24 hours and we will review your situation.
Please email us at info@plugcases.com with your order number and reason for refund request and we will process this as soon as we can.
We also do our best to provide the best service and quality with our cases and we are sure you will be satisfied with your order.
Are current dispatch time is 5-28 days from the date an order is placed. Once an item has been dispatched you will receive a confirmation email with a tracking number for your order.
We deliver worldwide from the UK. All international orders will be provided with a tracking number any custom or import charges will need to be paid by you and we
are not responsible.
We can not be responsible for delays to your delivery due to courier errors, delays or parcels being lost in the system. We have no control over delivery times and only give these as a guide.
UK Delivery: £4
Europe Delivery: £10
Worldwide Delivery: £13
If you have any questions about your order feel free to message us at:
info@plugcases.com